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Consent Policy

Last Updated: June 22, 2025

1. Introduction

This Consent Policy explains how LumaLedger obtains, records, and manages consent from individuals in relation to the processing of their personal information. We are committed to ensuring that all consent is freely given, specific, informed, and unambiguous.

2. What is Consent?

Consent means any freely given, specific, informed, and unambiguous indication of a person's wishes by which they, through a statement or clear affirmative action, signify agreement to the processing of their personal information.

3. How We Obtain Consent

We obtain your consent through various methods, including:

  • Checking a box when visiting our website or using our services
  • Signing a consent form
  • Sending an email confirming consent
  • Verbally confirming consent (which we document)

4. What We Seek Consent For

We seek your consent for the following activities:

  • Collecting and processing your personal information for specified purposes
  • Sending you marketing communications
  • Using cookies and similar technologies on our website
  • Sharing your information with third parties for specific purposes

5. Withdrawing Consent

You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To withdraw your consent, you can:

  • Use the "unsubscribe" link in our marketing emails
  • Contact us directly via email, phone, or mail
  • Update your preferences in your account settings (if applicable)

6. Children's Consent

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children under 18 years of age.

7. Consent Records

We maintain records of when and how we obtained consent and what you were told at the time. This helps us comply with accountability obligations under data protection laws and allows us to resolve any disputes that may arise.

8. Changes to Our Consent Policy

We may update our Consent Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Consent Policy or our consent practices, please contact us:

  • By email: [email protected]
  • By phone: +27 31 912 4459
  • By mail: 77 Ocean Breeze Ave, Durban, 4001, South Africa